bulan4d Platform Privacy Notice

This page describes what we collect when you use bulan4d and how we keep that data protected. We take your privacy seriously and operate under the principle that you should understand exactly what information we hold, who can access it, and how we use it. Our data-handling practices apply across all our services—slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook markets, esports tournaments, and payment processing.

We collect personal data only for purposes essential to operating bulan4d: account verification, payment processing, fraud prevention, and legal compliance. We do not sell your data to third parties. We do not use your information for marketing without your explicit consent. We employ industry-standard encryption and access controls to protect your information from unauthorized disclosure.

If you have questions about how we handle your data, how to access or delete your information, or if you wish to exercise your privacy rights, contact our support team during business hours. We maintain English-language support across Jakarta, Surabaya, Bandung, Medan, and Semarang.

What Data We Collect on bulan4d

We collect your information in two categories: data you provide directly, and data we collect automatically during your use of bulan4d.

Data You Provide

When you register on bulan4d, we ask for your email address and a password. During account verification, we request a valid government ID (KTP, passport, or driving licence) and confirmation of your phone number or residential address. We collect this information to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations that apply to online gaming platforms in supported jurisdictions.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction records showing the amount, date, and payment method. We do not store your full bank account numbers or payment credentials—those remain with your bank or e-wallet provider. Our payment processors (third-party vendors licensed to handle financial data) securely transmit only the transaction confirmation to our system.

Data Collected Automatically

When you use bulan4d, our servers automatically log your IP address, device type, browser version, and the time and duration of your sessions. We collect this data to detect fraudulent access attempts, track system performance, and comply with security and regulatory audits. We also log your gameplay activity—which games you play, bet amounts, and results—to settle tournaments accurately and prevent collusion or system manipulation.

Our servers may sit outside your jurisdiction (typically in Singapore or Malaysia). Data transferred across borders is encrypted and handled by our authorized processors under strict data-protection agreements. We do not transmit your personal documents (ID, address proof) outside the bulan4d secure vault unless legally required by a regulatory authority.

How We Use Your Data on bulan4d

Our primary use of your data is to operate bulan4d. We use your email and phone number to send account notifications, transaction confirmations, and support responses. We use your ID and address for verification and fraud prevention. We use your gameplay logs to calculate tournament payouts, detect system abuse, and maintain fair play across our slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and live-dealer tables.

We use aggregated, anonymized data (not tied to your identity) to improve our platform. For example, we may analyze which games are most popular, which payment methods are fastest, or where our support response times could improve. We do not use your data to target you with gambling-related marketing unless you have explicitly opted in to promotional emails.

Third-Party Processors on bulan4d

We work with third-party vendors who process data on our behalf. These include payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), identity-verification services (to validate your ID documents), and cloud-hosting providers (to store your account data securely). All third-party processors sign strict data-protection agreements and are prohibited from using your data for any purpose other than providing services to bulan4d.

We do not share your data with sportsbook partners, game developers, or affiliate marketers without your explicit consent. Your data remains controlled by bulan4d at all times. If you have questions about a specific processor or vendor, contact our support team and we can provide details about their role and certifications.

Your Rights and Data Deletion

You have the right to request access to all data we hold about you on bulan4d. You can request a copy of your account data, gameplay history, and transaction records by contacting our support team. We will provide this information within standard processing timeframes.

You have the right to request correction of inaccurate data. If your name, address, or contact details are incorrect in our records, inform our support team and we will update them promptly.

You have the right to request deletion of your account and associated data. When you request account deletion, we will remove your personal information from our active systems within a standard processing window. However, we may retain some data (such as transaction records) for the duration required by financial-regulation authorities in your jurisdiction—typically seven years. We will provide a timeline during your deletion request explaining any retention periods.

Cookies and Tracking on bulan4d

We use cookies to maintain your login session and remember your preferences (such as language setting or bet-slip selections). These cookies are essential to the operation of bulan4d and cannot be disabled without losing functionality. We do not use cookies to track you across other websites or for advertising purposes.

Our analytics provider may use cookies to measure page performance and user flows. These cookies are anonymized and do not identify you personally. You can disable analytics cookies in your browser settings without affecting bulan4d's core functionality.

Data Security and Breach Notification

We employ encryption (TLS/SSL), firewalls, and regular security audits to protect your data. Our systems are reviewed by independent security firms annually. We restrict access to your data to authorized employees and contractors who have signed confidentiality agreements.

In the unlikely event of a data breach affecting your personal information, we will notify you and affected users within legally required timeframes. We will provide details about the breach, the data affected, and the steps you can take to protect yourself. We will also cooperate with regulatory authorities and provide any required notifications to financial institutions or law enforcement.

Policy Changes and Contact

We may update this privacy notice to reflect changes in our practices or regulations. We will notify you of material changes via email to your registered address. Your continued use of bulan4d after such notification constitutes acceptance of the updated policy.

If you have questions about our privacy practices, wish to request access to your data, or need to report a suspected data breach, contact our support team. We maintain English-language support during business hours. You can also contact us via our main support email, which is available on our contact page

We remind all users that our services are available only where local law permits. Users are responsible for verifying that their access and use of bulan4d comply with their jurisdiction's applicable regulations. If you have concerns about privacy regulations in your region, contact our support team before registering or providing personal information.